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Freight Forwarder Import and Export Operation Services

Logistics companies rely on service providers to handle fundamental and critical freight import and export processes. Our Freight Forwarder Import and Export Operation Services resolve problems that develop during product shipment by providing exceptional service and ensuring a seamless and secure shipment procedure.

Vee Technologies provides a variety of customer and operational services that eliminate obstacles that arise throughout the import and export processes.

1. Customer Support Services for Freight Forwarder:

  • Ocean shipping services
  • Air freight logistics
  • Organizing vehicular shipping based on companies’ cargo
  • Finalizing necessary customs paperwork
  • Verifying the delivery of goods
  • Accounting, AP (Accounts Payable), and AR (Accounts Receivable) from shipment to delivery

2. Freight Forwarder Operation Services:

  • File creation and management in the TMS portal for both import and export
  • Management of processes from the shipping agent to the customs agent, and to the delivery provider
  • In export, prepare shipping instructions to the shipping line to generate the MBL
  • Manage appointments with the shipper to load the container for export
  • Manage AES in customs portal and VGM in carriers’ portal
  • Preparation of Forwarder Bill of Lading and Pre-Alert to send to receiving agent
  • Identify, negotiate, and obtain approval for additional charges

3. Freight Forwarder Accounting Services

Accounts Payable

  • Manage the vendor's AP invoices on behalf of the client
  • Invoice/quote/purchase order analysis
  • Invoice management within the client portal

Accounts Receivable

  • Manage AR invoices per the quote and purchase order
  • Coordinate with the operations team for any clarification on additional charges with respect to both vendors and customer
  • Collections follow up with customers for outstanding charges