To the rescue comes technology. Today, telemedicine is helping doctors and patients to carry on with giving and receiving care. In many routine matters, telemedicine is a viable alternative to in-person doctor visits. Using a combination of telephone and video technologies, doctors are able to visit with patients and provide care remotely. To enable this process, Vee Technologies has built a telemedicine platform that facilitates the scribing, coding, and billing of these doctor-patient encounters. Because of the convenience to both physician and patient alike, we predict that Telemedicine will continue to grow in popularity in the post-COVID-19 world.
But telemedicine isn’t all. Today, devices such as wristwatches and ancillary devices such as blood glucose monitors, pulse oximeters, and even matchbook-sized EKG machines are readily available to consumers at prices so affordable, that it would have been unthinkable only a decade ago. Digital home assistants such as Alexa, Siri, and Google Home keep us more connected to information and digital content than ever before. Doorbells have turned into alarm and residential surveillance systems. Thermostats are self-adjusting, and even refrigerators can take inventory of their contents. We live in a highly technology-enabled connected world. The Internet of Things (IOT) is mainstream.
What does this have to do with healthcare, you ask? Simple. We measure and collect more data concerning our health than ever before. Anybody with a smart phone can track daily health statistics easily and very often automatically. How far we walk, how fast we walk, how frequently we stand, calories burned, pulse rate, blood pressure, blood glucose levels, sleeping patterns, and list goes on. Sharing this information with physicians is valuable in terms of helping them ascertain the maintenance of the health of their patients, and it helps them spot potential areas of concern in their patient’s well-being.
On the business office side of the house, just about every health system in America is determining what business functions make sense to automate and figuring out how to go about it. They are looking to solve the technology dilemma. That is, where should they make technology investments and how they arrive at a place where the output and quality of work is consistently high and predictable?
Within the Vee Technologies delivery model, we use technologies such as robotic process automation, NLP and artificial intelligence to arm our people with the greatest tools to perform the work they do every day—whether it be in healthcare, engineering, or IT solutions. In this way, our clients don’t have to gamble their budgets on new technologies, which may or may not perform. Instead, they can use Vee Technologies as the canary in the coalmine.
In other instances, we use technology that our clients have sourced or technology that we have purchased. In any case, each of these approaches is designed to help us better serve our clients in an evolving market. Disruption always creates opportunity and our approach is to embrace these changes while keeping an eye toward the future so that we can stay competitive and advise our clients on the best approach to take.
Our proven processes, which have been tightly honed over the course of a decade, are the wellspring of our company’s development and use of technology. We perfected the processes first, then we determined where automation can add value. In taking this approach, where we come from the technology dilemma from the process angle, our clients are able to increase output, improve quality while at the same time keep staffing levels in check. Technology enables us to bend the production curve and affords economies of scale. This we do while providing best-in-class service levels for our clients.
Furthermore, we continue to evolve our services so that our clients can stay ahead of disruption. Because of Sona College, we are able to recruit and develop the industry’s brightest minds in healthcare, engineering and IT to deliver sustainable solutions to serve our clients’ needs today and into the future.
In conclusion, it is the combination of highly educated people, proven processes, and leading technologies that makes the difference. Combined, these elements are what allow Vee Technologies to provide extraordinary outcomes to our clients.