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Healthcare charts run into to several hundred pages; healthcare coders scrutinize them manually for critical information such as patient name, date of service, provider name, etc. In order to reduce turnaround time and bring down costs, the client wanted critical information to be pre-processed before the charts are handed over to the coder.
Our technological solution for an efficient workflow process resulted in close to 90% automation of the manual indexing process. Coders saved coding time in the range of 20% through a cover sheet that was index data enabled.