Vee Technologies Engineering Division partnered with a large Fortune 500 company. As part of the initial startup, the lead architect, based in India, was sent onsite to the client’s facility in the United States. The following is a discussion with the “embedded” Vee Technologies associate regarding the engagement:
How long were you onsite with the client?
“I had spent twenty-one (21) days onsite at the client location.”
Did you find being onsite at the client beneficial?
"Being onsite helped me immensely to communicate directly with the Client’s team. This helped me to understand their standard construction details more efficiently."
Can you give some more examples of what worked better in person versus on a video conference?
"The coordination between the architectural and structural drawings with the construction site is much more streamlined. Creative and innovative ideas using the latest software can be leveraged in a much more productive way being onsite. Being side by side with the client allowed for much more interaction as we were able to work together all day. A video conference would have been shorter in duration and more limited in scope."
What were some of the value adds you found from working directly with the Client team?
"Architectural designs require creative and innovative skills, and this is further enabled by direct interaction with the client. Being onsite helped us to deliver efficiently and to the same calibre and standards of the client. It also allowed us to be part of creative innovations that came out of sharing of best practices. This will absolutely have a positive impact to the deliverables."
Now that you have returned to your regular office can you give any examples of ongoing benefits to having been onsite?
"Sure. When the client volumes increased and they needed to quickly add more resources, I was able to train new team members and get them up to speed quickly. Having been onsite working directly with the client, I was able to really understand the process and pass that knowledge on to others."
It sounds like you had a positive experience. Any last comments on the engagement?
"Yes, very positive. I feel that direct interaction leads to excellent deliverables."