About the Client:
The client is one of the leading law firms with a strong presence in different parts of the world. They have lawyers handing different sections of law including family law, criminal law, and civil matters.
The client was receiving interview dictations that were required for criminal matters from a third-party. The dictations were long and had serious quality issues. The client was incurring unexpected expenses that were necessary to process these files.
Though the nature of the recordings was inherently different and labor-intensive, Vee Technologies accepted the challenge. We had to impart training for the core team and have since been processing these dictations successfully for the client.
Our efficient management of the process has enabled a savings of more than 60% for the client. The client is extremely happy with the service and has suggested our services to a third-party.