The client is a leading law firm with a strong presence in different parts of the world. This firm has lawyers specializing in family law, criminal law, and civil matters.
At the time, a third-party had just sent the client interview audio that was needed for an upcoming trial. The client needed to review and transcribe these audio files, but they were long and had serious quality problems. These issues meant that the client could incur high expenses if it used its own employees to process these interview files. The law firm realized it did not have the time or resources needed, so it reached out to Vee Technologies’ legal process outsourcing (LPO) team for help.
The Solution:Though the nature of the recordings was inherently different and labor-intensive, Vee Technologies gladly accepted the challenge. We were able to transcribe all of the audio files quickly and accurately so the firm could focus on its core operations.
Our efficient management of the process enabled a savings of more than 60% for the client. The client was extremely pleased by our fast turnaround time and ability to transcribe the audio accurately despite the quality issues. The client has since returned to Vee Technologies to handle all of its audio and video transcription needs.