Process Improvement
To Increase Net Collections

AR Denials and Liquidity

AR Denials & Liquidity

Challenge

A major hospital experienced three consecutive quarters of declining net collections.

Solution

A workflow review identified high roll-rates on the 90-120+ bucket. A liquidation analysis identified majority of inventory had aged to 90+ days with no discernible action. We implemented AR follow up methodology by propensity to pay.

Result

October yield $1,160,000 in net collections. $3,000,000 decrease in AR and growing. Quantify production leakage within internal billing team.