The Keys to Our Successful Product Engineering Services Engagements
Author’s Corner
In his white paper, PK Das, Engineering Services Director - US Sales & Client Relations, reveals Vee Technologies’ secret to successful product engineering services and client relationships.
Please click on the video to the right to learn more about PK, his paper’s key points, and his motivation for writing on this subject.
To discuss this white paper, please reach out to PK using his information provided at the bottom of the page.
Since 2000, global IT service providers have made their case as destinations for top-notch information technology and business process outsourcing (BPO) services to companies from all over the world.
Few companies today would think twice about outsourcing their routine IT, back-office functions, or other professional business process management operations overseas.
However, outsourcing engineering and product development overseas is often considered difficult or even off-limits for many industrial and manufacturing companies.
The Introduction of Digitalization
Over the past decade, increasing levels of digitalization have resulted in much of the engineering product development process being performed virtually by using various types of CAD/CAM/CAE/PLM computing technologies. However, many of these specialty CAX technologies are primarily meant to improve the overall engineering quality, efficiency, and productivity within the product design process. This is done largely by relying on engineers’ software application skillsets rather than their actual domain knowledge within a particular industry.
With so many sectors of engineering, such as transportation, agriculture, construction, oil and gas, consumer packaged goods, and pharmaceutical, it is crucial to choose a service provider with vast industry experience and expertise.
Engineering design, at its very core, is quite an iterative process. Iterations require a hand-in-hand involvement of the various stakeholders from across a manufacturer’s key departments/teams, such as engineering and R&D, manufacturing/fabrication/ production, supply chain/vendor management, marketing, and even an OEM’s aftermarket. Thus, in order to become an end-to-end engineering design house, a service provider must develop its technical capabilities in many diverse industries to be able to relate to those various internal groups within a particular industry domain. This must occur before it can seamlessly work with its client teams and appropriately come up with the set of services and solutions that lead to the ultimate value.
Building the Foundation for Solid Relationships
For a remote service provider, building a meaningful and long-term engineering client relationship depends on several factors. A provider must have technology that enables faster, safer, and easier transfer of high volumes of CAD data. A provider must also equally emphasize keeping its collaborative technology platforms updated, which would enable various multi-disciplinary teams in different parts of the world to work together simultaneously.
Finally, while many of today’s commonplace CAX/PLM technologies have been proven to be very useful in achieving both of the above requirements as a bare minimum, having strong technical capabilities in an engineering service provider matters the most and is often considered more important than price for a manufacturer.
To be successful, it is imperative that global offshore-based engineering outsourcing service providers are well-versed in as many industry domains as possible and have significant hands-on and real-world work experience. As one report by HFS Research in Enterprise Engineering R&D suggests, no one organization can provide all the capabilities needed for ER&D, especially because of its inherent challenges (as seen in the illustration. [1]).
At Vee Technologies, our team's deep domain knowledge and diverse industry client base hold the key to our long-standing product engineering services engagements. Our expert HR teams and recruitment specialists on both sides of the Atlantic have always been extremely mindful of recruiting the right mix of engineers and domain experts with varied industry work experience. This ensures they can easily hit the ground running, meeting and exceeding the needs of our diversified clientele. They range from automotive, emergency and rescue, armored vehicles, RVs, pleasure boats, aerospace, mining/construction equipment to oil and gas, and beyond.
Creating the Necessary Edge
As our client roster continues to grow year after year, our engineers are also gaining valuable domain expertise to be able to readily understand a client’s specific industry specifications, regulatory requirements, and standards. Vee Technologies stands out from others because of the innate relationship we have with the Sona College of Technology and University, all a part of the same parent business group.
This industry-academia ecosystem gives Vee Technologies’ engineering team a powerful edge over our competition when coping with employee attrition in India by having access to parent Sona Group’s more than 100,000-person alumni network. It also provides a unique opportunity to build domain expertise through a symbiotic relationship by collaborating with the experts at the Sona Group's more than 30 cutting-edge research centers and laboratories that are actively involved in various highly specialized fields from Nanotechnology, Electronic Sensors and Control Systems, Satellite-application BLDC motors, Image Processing, Data Science & Analytics, AI/ML/Deep Learning, to Solar Power, and beyond.
Source Material:
1. HFS Research: It Takes a Village: Smart Ecosystem Approach to Manage ER&D Challenges November 2017 | Pareekh Jain, Senior Vice President, Engineering Services, HfS Research and Tanmoy Mondal, Knowledge Analyst, HfS Research
https://www.veetechnologies.com/newsroom-pdf/HfS-Research-Report-on-the-ER-and-D-capabilities-of-Vee-Technologies.pdf
