Designation: Manager
Experience: 8 to 12 years
Job Location: Bangalore
Education:
- Any Life Science Graduates (Any Specialization)
- Diploma (Life Science)
- Any degree with coding certification
Primary Roles Responsibilities:
- Ensure the TAT and Quality of projects handled
- Ensure quality of Deliverables
- Ensure proper execution of projects
- Ensure all updates from clients are recorded
- Set Targets for team leads and processors.
- Maintain records for overall performance and progress of the shift.
- Maintain process documents and ensure regular updates.
- Ensure all updates from client are recorded.
- Conduct daily team briefs and update the team in every shift.
- Ensure the team meets the daily targets and extend the shift if the targets are not met.
Secondary Roles Responsibilities:
- Co-ordinate with Support teams like HR, Systems and Admin for required resources.
- Participate in conference calls with the clients/ top management
- Liaison with systems and IT team for smooth flow of work.
Primary Skill:
- Excellent Domain Knowledge
- Good Oral & Written Communication skills
- Good Team Handling Skills
- Excellent Analytical skills
- Should be good at Multi-Tasking
Authorities:
- Change the priority of work handled to meet the delivery schedule/TAT
- Change the team composition of the teams so as to balance skills and speed
- Approve/ Recommend leave requests.
- Evaluate performance of probationers and recommend confirmation
- Authorized to rework on the non-conformities of your respective vertical.
- Authorized to approve Resignation, Exit Clearance, Transfer, and raise Manpower Request, Purchase Request
- Recommend training / re-training for team members
- Authorize to prepare all Security Formats and Departmental Security System Procedures
- Authorize to approve the non-conformities of internal/external quality reports
- Authorize to prepare Standard Operating Procedure (SOP's), Work Instructions and Formats required as per QMS
- Authorized to rework on the non-conformities of your respective vertical.
- Change and revise the ISO & ISMS documents
Contact:
- Ramesh M - 94432 38706
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