Bob Beauchamp, BMC Software President and CEO talked about the backlash in the US where an economic rebound had not created jobs. Addressing the Product and Embedded Software Summit in Bangalore he said that there may be a backlash, "But as studies have indicated that for every one dollar invested in India, the value derived by the US economy is between $12-14."
He termed outsourcing to India as "irreversible" and said it was a "must have" to improve the global and Indian economy. NASSCOM has tried to address some of the concerns voiced by anti-outsourcing parties especially about the benefits to the American economy.
The study shows that US businesses have witnessed significant cost savings by off shoring to India.
The US banking, financial services and insurance (BFSI) sector's costs are 7-10% lower
than that of its European counterparts. American BFSI companies have saved $6 billion in the last four years by off shoring to India.
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Amidst the mounting furore against outsourcing one has to examine things more objectively. In the short term, cost benefits and value addition may not be apparent because of the initial investment involved in training and infrastructure.
Also outcries against migration of jobs seem to cement the argument. However, as the study report shows, the long Term benefits are very powerful. Not only does outsourcing BPO to India allow global companies to avail of some of the best talent and expertise at Competitive rates, but it also allows the company to actually save several jobs, which it might have had to lay off otherwise. Minimize your operating costs and maximize your revenue by outsourcing Your BPO services to India.
