The Accounts Receivable unit of Vee Bill focuses on the cash transactions. Normally analysis and calls are done by the same person. At Vee Bill we have separate team for each- team of analysts and callers. As Vee believe that each of these require different skill sets.The analysts keep a very close watch on the aging reports and cash posting in the payment buckets. The analysts makes reports and co-ordinate with the callers and their reports. A critical view is taken of each account and appropriate action is taken. Wherever clarification or additional documentation is required, the information is compiled and sent to the client. A review of all accounts that are beyond the normal reimbursement limit is done. Every payment is checked against the carrier's fee schedule.
Vee offer customized services in the areas of:
- A/R Analysis & Calling
- Collections
A/R Analysis & Calling
Vee Bill’s Accounts Receivable Service saves healthcare service provider's valuable practice time and resources and focus on building core competencies.
The normal follow up for claim status and follow up on the appeal is done by the Calling Department. The callers interact with case workers, employers, attorneys, patients, doctors’ office and insurance companies.
Our Accounts Receivable Service improves cash flow, reduces account receivables, increases collection ratios, and enhances customer relationships with timely Accounts Receivable Follow-Up Service.
Vee Bill has invested in building cutting-edge technology and highly skilled workforce to provide best practice and service. Our professional approach and timely follow-up has increased the revenue to many healthcare providers.
The call center function in co-ordination with the analyst is the most important function in billing. The callers from Vee speak with the other parties in billing viz. the insurance companies and the patient.
The call center team is provided with scripts for calling and they ask questions based on this script and the clarification received regarding the particular claim is given to the billing unit. The following day, the analyst reviews the outcome of the calls made and takes appropriate action on the claims. If they need further clarification, it goes back to the caller for calling again.
Thus the call center executive meticulously follows patient records, analyzes them, brings up issues with the insurance companies, addresses and rectifies the problem to increase the cash flow.
Collections
Vee Bill is able up take up old AR (Account Receivables) and work on getting them collected. It is common knowledge that getting bills of over 90 days old collected is a herculean task. Vee Bill team will help to focus on important tasks like patient care, and other critical aspects while leaving the tough task of collecting old bills.
Vee will be happy to answer your questions and discuss over a call. Please contact us on 1-877-794-9514 or email at clientservices@veetechnologies.com |
