High Aged And Complex AR

The Client: A leading, multi-specialty medical group and health system, this customer has multiple outpatient specialties with 300+ physicians. Approximately $600M+ in charges and $170M+ in collections annually.

The Problem:

High DSO of 65 Days with a large aged AR of $16M in the 120+ days bucket.

The Challenge:

Not enough in house staff to complete AR in a timely manner.

Our Solution:

  • Dedicated team set up, that is focused on working aged AR quickly and accurately.
  • Payer level specialization deployed to identify global trends and enable faster clean up - ~$5M AR due to incorrect processing by payers. $3M had passed payer TFL identified for W/off.
  • Identified and suggested front end fixes to reduce future denials.

Vee Technologies designed workflow, developed and implemented a technology solution, and re-engineered the process resulting in only meaningful updates to be sent to end-users for processing.