The Client: A leading, multi-specialty medical group and health system, this customer has multiple outpatient specialties with 300+ physicians. Approximately $600M+ in charges and $170M+ in collections annually.
High DSO of 65 Days with a large aged AR of $16M in the 120+ days bucket.
Not enough in house staff to complete AR in a timely manner.
- Dedicated team set up, that is focused on working aged AR quickly and accurately.
- Payer level specialization deployed to identify global trends and enable faster clean up - ~$5M AR due to incorrect processing by payers. $3M had passed payer TFL identified for W/off.
- Identified and suggested front end fixes to reduce future denials.
Vee Technologies designed workflow, developed and implemented a technology solution, and re-engineered the process resulting in only meaningful updates to be sent to end-users for processing.