Provider Data Management: Process Innovation and Technology Result in Cost Savings

Client: A large PPO network

The Challenge:

A cost intensive update process required checking data on all provider information update forms, rather than the ones which were actually changed (typically only 40%).

The Solution:

Vee Technologies designed a custom workflow, developed and implemented a technology solution, and re-engineered the process resulting in only meaningful updates to be sent to end-users for processing.

The Benefits:

This workflow allowed our client to experience numerous efficiencies. We established data standards that were applied across functional teams. The end result realized solid cost-savings as well as major reductions in time and effort.